Services

  AT BERCEN, THE CUSTOMER COMES FIRST.

• Our team of exceptional individuals will communicate a comprehensive understanding of your requirements to a team of experts in paper science and product application.  The flexible structure of Technical Services and Sales professionals enable us to be uniquely responsive in creating newly formulated chemistries.  
• Product Development is instrumental in the continuous improvement of our process chemistries ensuring our plants, processes and products are compliant with statutory and requlatory requirements.  
• Our Analytical chemists produce research quality chemical analyses with the accuracy and precision demanded by our customers.  
• Providing consistent products can only be accomplished through consistent manufacturing standards and testing by our Quality Control group. Data generated is analyzed using statistical tools and provides us with a map of our performance, which is reviewed to further our quality improvement program. 
• Nothing is more important than providing our valued customers with timely and accurate information about our products, as well as professional and courteous service throughout the ordering process. Our Customer Service professionals will provide excellent service and assist you with any questions you may have.